How to report a problem with my xbox lab design order. I can see the charge is through (not pending).

How to report a problem with my xbox lab design order. Aug 6, 2025 · Xbox Design Lab is down, but Microsoft says the issue is temporary as the service makes changes to its payment platform. If you need help solving a gaming problem, please visit support. Ordered custom controller from Xbox Design Lab now order shows cancelled? To give some context, the money was taken from my account. Learn about the Xbox Design Lab’s customised controllers and how you can order one to your specifications. Nov 16, 2018 · The holidays are almost here, and Xbox Design Lab is the perfect gift for yourself or the gamer in your life. Jul 8, 2025 · Fans eager to build their dream custom Xbox controllers via Xbox Design Lab are still out of luck. No reason has been provided for why it was offline all this time, but Nov 15, 2024 · Xbox Design Lab is a one-stop shop that allows you to create your very own controller. So I have been trying to order a specially designed controller, through the design lab obviously, for my bf for Christmas but whenever I try to order it on my account it keeps telling me that it’s “unable to place order”. Spent 30 mins telling spelling and telling things I had done again and again (my email address, order number, case number, looking at Xbox Design Lab page) and was told the same thing (good old-fashioned "just wait for an update"). Let us check what is causing the issue and help you get to the bottom of this. There are a lot of options to choose from – let us break down every single one, to help you create the perfect Xbox controller. So, I went online and noticed that the white cammo was available as a design lab controller. This includes compatibility, setup, purchasing help (what to buy), and all related topics. I tried it in two different PCs and also on my mobile phone but the issue persists. The first step to creating your custom and possibly even one-of-a-kind Xbox controller is to visit the Xbox Jul 11, 2019 · It is no longer possible to create questions in the Gaming and Xbox forums, and there is no active monitoring of the previous discussions. I mean controller feel, smoothness of D-pad and face buttons, etc. Sign in to Xbox Design Lab to view your account and order status. A friend of mine tried to buy a controller he designed himself aswell and got the same issue. If you’d like to continue to engage with us, consider joining the Xbox For Xbox Series X on the Xbox Series X, a GameFAQs message board topic titled "i got my design lab controller today and out of box it doesnt work". Jun 12, 2023 · It appears that you are having trouble placing your order for your Xbox Controller customized design through Xbox Design Lab. I ordered a design lab controller, I love it but I would never do it again. Jun 28, 2021 · Microsoft makes designing your own Xbox controller simple — and affordable — with the Xbox Design Lab. PLAY VIDEO More customization for everyone Make your favorite Xbox controller even more personal with 3D printable files available for download with Xbox Design Lab. In June my spare Xbox controller broke. Xbox Design Lab customized orders will be delivered in 3-4 weeks, non-customized orders will be delivered in 2-5 business days. Nov 8, 2022 · In today’s post, I’ll show you exactly how to write a problem statement and give you some practical steps and exercises to start immediately. Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us. 5 weeks ago. Learn about the Xbox Design Lab’s customized controllers and how you can order one to your specifications. May 5, 2023 · How Can I Create My Own Custom Controller With Xbox Design Lab? If you have always wanted a bright green Xbox controller with orange buttons, or you think engraving your name on your controller is the only way to get your brother to stop stealing it, here is how you can do just that. When I push down even moderately hard, it lifts up and has fallen out during gameplay several times. Thank you for all the contributions over the years. Welcome to r/XboxSupport, a peer-to-peer (unofficial) based community dedicated to helping users troubleshoot their hardware and software-related Xbox platform issues. Create your own custom Xbox controller using colors and patterns. Dec 30, 2024 · Start your design journey today by visiting Xbox Design Lab. When I try to buy an elite controller I designed in Design Lab, I get the error: "regionId" is required. Enhance your Xbox Elite Wireless Controller Series 2 by customizing an Everything Pack with Xbox Design Lab. Let’s dive right in. Well, they messed the order up and sent me two of the same color. I went into Windows settings under Accounts and added my newly created XBox account and then I was able to login to the Design Lab and order my controller. Jun 13, 2016 · At Xbox, we’re always looking for ways to offer a variety of options for every fan. Hopefully you all can help me. Have an account? Sign in to Xbox Design Lab to view your account and order status. To give our players even more choice and personalization with their Xbox experience, we are proud to introduce Xbox Design Lab, the first online customization program we’ve ever launched that offers more than 8 million different color combinations to choose from, so you can make the new Xbox Wireless . I’ve been trying to order a custom controller from Xbox design lab. The first step to creating your custom and possibly even one-of-a-kind Xbox controller is to visit the Xbox The thirteenth person, from Xbox support again. Should I contact support? Design your own next-gen Xbox Wireless Controller with new combinations including textured triggers, and dedicated Share button. Get advice and customer service in the Xbox Support community. Feb 4, 2020 · Hi, I ordered an Xbox Design Lab Controller 2. Follow my passion in action, imortaling moments and stories through eyes of the camera. Aug 6, 2025 · News Xbox Design Lab Officially Returns After Being 'On Hold' For All Of 2025 It's back! It's back! Microsoft has announced today that Xbox Design Lab - the service that lets you create and customise your own Xbox controllers - has officially returned after spending the entirety of 2025 until now being "temporarily on hold". I had a previously created Microsoft account on my PC prior to getting an XBox. xbox design lab I placed an order for a custom controller for my husband and tracked it, it said shipped via fedx… now I don’t see it in my orders tab. With help from the Xbox community, we can investigate issues and unexpected behaviors in games, apps, and on your Windows device or Xbox console. ) TL;DR: Are the quality of the custom Xbox Design Lab controllers (the standard ones, not the Elites) anywhere close to that of the PS5 DualSense controllers? Not talking about haptics, rumble functions, or ergonomics/layout. You’ll receive an email with the tracking number when your controller has been shipped. When I sign in, it takes me back to the home page and gives me a notice that my account doesn’t have my first and last name. The service — which allows users to personalize Xbox controllers with custom colors, engravings, and finishes — has now been “temporarily on hold” for over six months, with little communication from Microsoft on when it will return. Choose from a combination of colors, patterns, textured triggers, and Share buttons. Jul 4, 2025 · Xbox Design Lab is Microsoft’s official platform for customizing Xbox controllers. Dec 28, 2023 · I’m having issues with ordering from Xbox design lab. I’ve tried 3 different cards that are all in good standing and made sure my address and everything matched but still no luck. Hi all, I tried designing my own Elite Controller on Xbox Design Lab and everything worked just fine, but at checkout after putting the shipping details the website is stuck at loading during payment information details. Includes a carrying case, charging dock, thumbsticks, and more. Rules for handling works by a single author or multiple authors that apply to all APA-style references in your reference list, regardless of the type of work (book, article, electronic resource, etc. Jul 8, 2025 · For those who aren't aware, Xbox Design Lab allows you to create your very own custom Xbox controller, but this part of the service has been "temporarily on hold" since January while Xbox switches to a new payment platform. Has anyone had this issue and been able to resolve it? Been trying to order for several days from Design Lab. I purchased a custom Elite Series 2 controller from the XBox Design Lab and right out of the box, the D-Pad isn't working correctly. Xbox Support offers help for Xbox, Game Pass, and billing questions. I ordered a controller from the design lab on April 19th, and as of today May 20th, my order is still "Processing". Xbox Design Lab is a customization program that offers over a billion ways to customize your very own Xbox Wireless Controller. Even tried to make a new account but no luck. The service will return on October 14th, but users can still add their unique designs. For more Information, Refer to this article. The ad said it would arrive in less than 14 days. It allows users to choose colors for each part of the controller (case, buttons, directional pad, sticks…), add engravings, change materials, and create unique models directly from the web. By mistake he added 2 to the cart and paid for them, he tried to contact Microsoft to cancel the order and the cancellation was refused. Mix your favorite colors, patterns, and custom engraving to your unique controller. Any Explanation? Aug 7, 2025 · Xbox Design Lab is back after 8 months! Create custom controllers with our complete 2025 guide covering pricing, presets, and accessibility features. Here's a look at the message you're greeted with when you visit the Xbox Design Lab website: I've tried to buy my custom controller on two different accounts, two different devices, and two different web browsers and nothings worked. Design your own next-gen Xbox Wireless Controller with new combinations including textured triggers, and dedicated Share button. I figured my birthday was coming up so why not splurge on a design lab controller for $100. I got all 4 of them for free. I didn't get any email saying my order was cancelled so I'm wondering if everything is still in progress. The thirteenth person, from Xbox support again. Xbox Support Xbox Support Sep 15, 2025 · Explore our test menu Introducing Test Finder, our new AI-enhanced search—designed to help you find the right tests and information faster, with smarter results tailored to your needs. xbox. Starting today, you can access the design experience right from your Xbox One […] Create your own custom Xbox controller using colors and patterns. It was a standard white series x controller. You can report your issues by using the Report a Problem app on Xbox consoles or the Windows Feedback Hub on Windows devices. I can see the charge is through (not pending). Peer-to-peer based community dedicated to helping users troubleshoot their Xbox hardware and platform issues. Yesterday my friend customised a controller on Xbox design lab as a Christmas gift. Aug 6, 2025 · The Xbox Design Lab has finally returned after eight months of absence, allowing anyone to design their dream controller. If anyone else has this problem, I found a solution. com for help pages, our support virtual agent, and more. ) Design an Xbox Elite Wireless Controller Series 2 with Xbox Design Lab. Design an Xbox Elite Wireless Controller Series 2 with Xbox Design Lab. I ordered xbox design lab how long does it take to ship my controller : r/xbox r/xbox Current search is within r/xbox Remove r/xbox filter and expand search to all of Reddit Create your own custom Xbox controller using colors and patterns. So I just had a custom made controller done up, I got it 2 tone grey (my cat who just passed was gray and i wanted to commemorate her, sorry if that's stupid lol), rubber grips, gun metal triggers, and pink bumpers/sticks, with a metallic pink Dpad. Choose your Xbox controller's colors for its body, buttons, D-pad, triggers, and thumbsticks. Create customizable adaptive thumbstick toppers dialed in to the millimeter that work best for you. 👀 Create your own custom Xbox controller using colors and patterns. When design lab first launched, I had pre-ordered 2 controllers with my gt etched in them. Jun 29, 2024 · Microsoft has temporarily shut down its Xbox Design Lab service, allowing users to create personalized Xbox One controllers. By the way, we apologized for having a bad experience with the support provided in your previous encounter. The Carrying Case and Charging Pack helps you take your controller anywhere in safety. I've contacted Microsoft support and they where helpful but couldn't solve the issue. When I contacted customer service, they gave me a voucher to design two new controllers at no cost, then they refunded my purchase also. Hello everyone, I have a Problem. Starting today, you can access the design experience right from your Xbox One […] Design an Xbox Elite Wireless Controller Series 2 with Xbox Design Lab. Never again. I don’t have an Xbox live account so Check your order status at My Orders (using the same email address and password that you used to place your order). We’re dedicated to making your gaming experience the best that it can be. Jun 11, 2025 · Customers have reported issues with their Xbox Design Lab controllers, which are customized specifically for them and cannot be returned. By leveraging the extensive customization options provided by the Xbox Design Lab, gamers can create controllers that are not only functional but also a reflection of their personal style and gaming passion. Aug 6, 2025 · The Xbox Design Lab opens its doors once again, allowing gamers to create custom controllers for their console based on their favorite video games. Everytime I try to check out, it asks me to sign in. I never got an email, but did get charged for this! Help! Design your own next-gen Xbox Wireless Controller in the Xbox Design Lab. The order status still says "Pending". Whether for a gift or for yourself, the Xbox Design Lab is essential to consider when it Hi there! I'm Liakouras 🚀 Tech Reviews /🎮 Gaming Gadgets/Vlogs😎🏄‍♂️ and much more. Now I logged in to check on my order and it says "Cancelled". If an order is incorrect, customers should contact Xbox Support. Not a DoorDash Customer? Check out your help site below! I'm a Dasher I'm a Merchant Get to Know Us About Us Careers Blog LinkedIn GlassDoor Accessibility Create your own custom Xbox controller using colors and patterns. Check your order status at My Orders (using the same email address and password that you used to place your order). Do you guys know a way to fix it? The place to explore Xbox One controller designs made through Xbox Design Lab, and share your own designs too! Aug 6, 2025 · Microsoft has brought back the Xbox Design Lab after shutting down the Xbox controller customization website in December last year. Nov 15, 2024 · Choose Some Elite Extras If you’re opting for an Xbox Elite Wireless Controller Series 2, Xbox Design Lab offers a number of extra adjustable elements for the premium controller, all of which can be customized to fit your design. Many users report receiving an "unexpected error occurred" message when attempting to finalize purchases, raising questions about the platform's reliability. Spend less time searching and more time focused on care. In this video, titled "Xbox Design Lab: Is It Worth It?", I take you through the complete process of designing a custom Xbox controller using the Xbox Design Sep 24, 2024 · Microsoft has announced a new series of accessories for the Xbox Design Lab service, which lets you create a custom and unique Xbox Wireless Controller. I ordered it with rubber side and back grips. Aug 24, 2025 · A surge of excitement turned to frustration for customers eager to place orders in the Design Lab after payments resumed. Enter and try again, but all my Information (Billing and delivery Addresses) are filled in. itma mjjn ozfjx ilie ckzy imnlv hgjyvpz itgs mkkvmm qtovqmh